JDisc: Importing monitors and peripheral devices
Peripheral devices such as monitors, docking stations, or scanners are often classified as "Unidentified Devices" by JDisc, as they provide little data (usually only manufacturer, model, and the connection to the host PC). By default, these devices are not imported into i-doit.
The following steps apply to both the classic JDisc integration and the new JDisc Connector Add-on (from i-doit v36 onwards).
Step 1: Enable the expert setting
- Navigate to Administration > CMDB Administration > Expert Settings
- Search for the key
jdisc.import-unidentified-devices - If not present: add it manually at the end of the list
- Set the value to
1, setting "Tenant-wide"
This setting applies to both variants — classic integration and JDisc Connector Add-on.
Step 2: Enable the "Interface" category in the profile
Classic integration (before v36): In the JDisc profile under Administration > Import & Interfaces > JDISC > Profiles, add the category "Interface" in the "Select categories" section.
JDisc Connector Add-on (from v36): In the Sync Profile under "Select categories", check whether "Interface" is available and enabled. Only categories that the import can process are listed.
Step 3: Map JDisc types to i-doit object types
i-doit includes a standard object type Monitors — for other peripherals such as docking stations or scanners, there is no predefined object type.
Recommendation: Create a custom object type "Peripheral Devices" (Administration > Data Structure > Object Type Configuration > Create new object type) and assign the following categories:
- General — Name, CMDB status, purpose
- Model — Manufacturer, model, serial number
- Form Factor — Device type
- Accounting — Acquisition costs, warranty
- Location — Physical location (room, workplace)
- Contact Assignment — Responsible user
- Interface — Connection to the host device (important for JDisc import)
Mapping in the JDisc profile:
| JDisc type | i-doit object type |
|---|---|
| Monitor | Monitors (standard) |
| Docking Station | Peripheral Devices (custom) |
| Scanner | Peripheral Devices (custom) |
| Printer | Printer (standard) |
Important notes
- Monitors are only imported when the device they are connected to is also imported. The peripheral import depends on the host connection.
- Peripheral devices typically contain only limited data (manufacturer, model, connection). Detailed hardware information such as serial numbers is often not available.
- For devices that appear as "Unidentified Device" in JDisc: Check whether the device is reachable via SNMP, SSH, or WMI. If not, the classification is correct.
Differences: Classic integration vs. JDisc Connector Add-on
| Aspect | Classic (before v36) | JDisc Connector (from v36) |
|---|---|---|
| Configuration path | Administration > Import & Interfaces > JDISC | Dedicated menu item after add-on installation |
| Profile name | JDisc Profiles | Sync Profiles |
| Device overview | Not available | Device List with sync status |
| Console command | import-jdisc |
jdisc:import |
| Expert setting | jdisc.import-unidentified-devices = 1 |
Identical — same setting |
Troubleshooting
Monitors are not imported despite correct configuration:
- Check that
jdisc.import-unidentified-devices = 1is set in the expert settings - Check that the JDisc type "Monitor" is mapped to an i-doit object type in the profile/sync profile
- Check that the "Interface" category is enabled in the profile
- Try importing a single monitor via the Device List (JDisc Connector) or manually
- Check the JDisc import log:
<i-doit>/log/jdisc-import_yyyy-mm-dd.log(set logging to "Detailed")
New device models are not recognized:
If JDisc does not recognize new monitor models, this may be due to missing identification rules. Create a Device Support ZIP from within JDisc and send it to support@jdisc.com.
Detailed documentation: JDisc Connector Add-on | JDisc Discovery (classic)
Comments
0 comments
Please sign in to leave a comment.