JDisc: Importing monitors and peripheral devices

Peripheral devices such as monitors, docking stations, or scanners are often classified as "Unidentified Devices" by JDisc, as they provide little data (usually only manufacturer, model, and the connection to the host PC). By default, these devices are not imported into i-doit.

The following steps apply to both the classic JDisc integration and the new JDisc Connector Add-on (from i-doit v36 onwards).

Step 1: Enable the expert setting

Navigate to Administration > CMDB Administration > Expert Settings
Search for the key jdisc.import-unidentified-devices
If not present: add it manually at the end of the list
Set the value to 1, setting "Tenant-wide"

This setting applies to both variants — classic integration and JDisc Connector Add-on.

Step 2: Enable the "Interface" category in the profile

Classic integration (before v36): In the JDisc profile under Administration > Import & Interfaces > JDISC > Profiles, add the category "Interface" in the "Select categories" section.

JDisc Connector Add-on (from v36): In the Sync Profile under "Select categories", check whether "Interface" is available and enabled. Only categories that the import can process are listed.

Step 3: Map JDisc types to i-doit object types

i-doit includes a standard object type Monitors — for other peripherals such as docking stations or scanners, there is no predefined object type.

Recommendation: Create a custom object type "Peripheral Devices" (Administration > Data Structure > Object Type Configuration > Create new object type) and assign the following categories:

General — Name, CMDB status, purpose
Model — Manufacturer, model, serial number
Form Factor — Device type
Accounting — Acquisition costs, warranty
Location — Physical location (room, workplace)
Contact Assignment — Responsible user
Interface — Connection to the host device (important for JDisc import)

Mapping in the JDisc profile:

JDisc type	i-doit object type
Monitor	Monitors (standard)
Docking Station	Peripheral Devices (custom)
Scanner	Peripheral Devices (custom)
Printer	Printer (standard)

Important notes

Monitors are only imported when the device they are connected to is also imported. The peripheral import depends on the host connection.
Peripheral devices typically contain only limited data (manufacturer, model, connection). Detailed hardware information such as serial numbers is often not available.
For devices that appear as "Unidentified Device" in JDisc: Check whether the device is reachable via SNMP, SSH, or WMI. If not, the classification is correct.

Differences: Classic integration vs. JDisc Connector Add-on

Aspect	Classic (before v36)	JDisc Connector (from v36)
Configuration path	Administration > Import & Interfaces > JDISC	Dedicated menu item after add-on installation
Profile name	JDisc Profiles	Sync Profiles
Device overview	Not available	Device List with sync status
Console command	`import-jdisc`	`jdisc:import`
Expert setting	`jdisc.import-unidentified-devices = 1`	Identical — same setting

Troubleshooting

Monitors are not imported despite correct configuration:

Check that jdisc.import-unidentified-devices = 1 is set in the expert settings
Check that the JDisc type "Monitor" is mapped to an i-doit object type in the profile/sync profile
Check that the "Interface" category is enabled in the profile
Try importing a single monitor via the Device List (JDisc Connector) or manually
Check the JDisc import log: <i-doit>/log/jdisc-import_yyyy-mm-dd.log (set logging to "Detailed")

New device models are not recognized:

If JDisc does not recognize new monitor models, this may be due to missing identification rules. Create a Device Support ZIP from within JDisc and send it to support@jdisc.com.

Detailed documentation: JDisc Connector Add-on | JDisc Discovery (classic)